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Digital service management

Do you want to learn more about digital services and e-commerce? Apply to our course in Digital service management, which gives you an understanding of how digitalization affects the service sector and service organisations.

Students work on a laptop

 

In today's digital society, we need an understanding of digitalization and its impact on our society. In this course, you will receive a service management perspective on this. Service management is an interdisciplinary subject that gives you a broad understanding of finance, organisation, marketing and leadership in businesses where customer relationships are important.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalization and service. The teaching is based, among other things, on cases that will give you an opportunity to put theory into practice.

 

Digital Service Management, 15 credits

Syllabus
Reading list
Examiner

 

 

Page Manager:

Digital Service Management - Start of the semester

Campus Helsingborg

Here you will find all information regarding the start of the course, autumn semester 2017.

Contact information

Telephone

Phone: +46 42-35 66 20
Email: info [at] ism.lu.se 

The Department of Service Management and Service Studies
Lund University | Campus Helsingborg
Visiting address: Universitetsplatsen 2 Helsingborg
Postal address: Box 882, 251 08 Helsingborg, Sweden
Phone:
 +46 42-35 66 20
Email: info [at] ism.lu.se

Faculty of Social SciencesCampus Helsingborg