The community’s need for qualified and driven managers in the service sector is growing. Companies can become more competitive by having managers with service expertise. The programme combines specialised subject knowledge with an interdisciplinary approach including a wide perspective and environmental affiliation.
The programme is taught in English and we have students from all over the world. When applying to the Master’s programme in Service Management, choose one of three specialisations:
Email: master [at] ism.lu.se
Phone: +46 42-35 65 97
Five facts about Service Management
- Our Master’s programme received the grade “very high quality” in the national evaluation of degree programmes by the Swedish Higher Education Authority (UKÄ).
- We are the first department in Service Management and Service Studies in Sweden. We started offering courses and programmes more than 15 years ago.
- We educate future leaders in the service sector with a focus on customer relations and service encounters.
- Our interdisciplinary programmes are developed in close collaboration with leading businesses and organisations.
- Our research is closely linked to our education in retail, health promotion, logistics and tourism.