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Digital service management

Do you want to learn more about digital services and e-commerce? Apply to our course in Digital service management, which gives you an understanding of how digitalization affects the service sector and service organisations.

A student surfing on an ipad.

In today's digital society, we need an understanding of digitalization and its impact on our society. In this course, you will receive a service management perspective on this. Service management is an interdisciplinary subject that gives you a broad understanding of finance, organisation, marketing and leadership in businesses where customer relationships are important.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalization and service. The teaching involves a large number of seminars where you reflect on different perspectives on digital service management. At the end of the course you will also get the opportunity to convert your acquired knowledge into practical exercises.


Digital Service Management, 15 credits

Reading list
Preliminary schedule


The start of the course 2018:

The course runs during the first half of the Autumn semester 2018.

The introduction is September 4th at 10.00 - 12.00 in lecture hall E218, Campus Helsingborg.

The first week also includes two lectures: September 5th at 13.00 - 15.00 and September 6th at 10.00 - 12.00, both in lecture hall E218.


Page Manager:

The Department of Service Management and Service Studies
Lund University | Campus Helsingborg
Visiting address: Universitetsplatsen 2 Helsingborg
Postal address: Box 882, 251 08 Helsingborg, Sweden
 +46 42-35 66 20
Email: info [at] ism [dot] lu [dot] se

Faculty of Social SciencesCampus Helsingborg