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Digital service management

Do you want to learn more about digital services and e-commerce? Apply to our course in Digital service management, which gives you an understanding of how digitalization affects the service sector and service organisations.

A student surfing on an ipad.

In today's digital society, we need an understanding of digitalization and its impact on our society. In this course, you will receive a service management perspective on this. Service management is an interdisciplinary subject that gives you a broad understanding of finance, organisation, marketing and leadership in businesses where customer relationships are important.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalization and service. The teaching involves a large number of seminars where you reflect on different perspectives on digital service management. At the end of the course you will also get the opportunity to convert your acquired knowledge into practical exercises.

 

Digital Service Management, 15 credits

Syllabus
Reading list
Examiner

 

 

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Contact information

Telephone

Phone: +46 42-35 66 20
Email: info [at] ism [dot] lu [dot] se 

The Department of Service Management and Service Studies
Lund University | Campus Helsingborg
Visiting address: Universitetsplatsen 2 Helsingborg
Postal address: Box 882, 251 08 Helsingborg, Sweden
Phone:
 +46 42-35 66 20
Email: info [at] ism [dot] lu [dot] se

Faculty of Social SciencesCampus Helsingborg