Digitalization and services, 15 credits


Do you want to learn more about digital services and the challenges of digitalization? Apply to our course in Digitalization and Services, which gives you an understanding of how digitalization affects the service sector and service organisations.


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Information on our Swedish website (link)

In today's digital society, we need an understanding of digitalization and its impact on our society. In this course, you will receive a service management perspective on this. Service management is an interdisciplinary subject that gives you a broad understanding of finance, organisation, marketing and leadership in businesses where customer relationships are important.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalization and service. The teaching involves a large number of seminars where you reflect on different  perspectives on the relationship between digitalisation and service. At the end of the course you will also get the opportunity to convert your acquired knowledge into practical exercises.

How to apply

Students at Service Management: 
Apply through LADOK at Studentportalen. Information about the application will be sent out to students in August 2021. 

Students at the Faculty of Social Sciences:
Apply through More information can be found at Graduate school (link)

Incoming exchange students:
Find more information on how to apply here at our Swedish website (link).

Other students:
Apply through (link to website). Deadline for application April 15th. 

More information