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Digitalization and services, 15 credits


Do you want to learn more about digital services and the challenges of digitalization? Apply to our course in Digitalization and Services, which gives you an understanding of how digitalization affects the service sector and service organisations.

In today's digital society, we need an understanding of digitalization and its impact on our society. In this course, you will receive a service management perspective on this. Service management is an interdisciplinary subject that gives you a broad understanding of finance, organisation, marketing and leadership in businesses where customer relationships are important.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalization and service. The teaching involves a large number of seminars where you reflect on different  perspectives on the relationship between digitalisation and service. At the end of the course you will also get the opportunity to convert your acquired knowledge into practical exercises.
Information on our Swedish website (link)

More information:

  • Syllabus
  • Reading list
  • Schedule. Study period: August 30 - October 30, 2022
  • Course introduction: August 30, at 9 - 10 am, in lecture room C126 at Campus Helsingborg.

How to apply:

Students studying the Master programme in Service Management: 
Apply through LADOK at Studentportalen. Information about the application will be sent out to our students before Summer. 

Students in other Master programmes at the Faculty of Social Sciences:
You apply through the Swedish application site (link to website). Deadline April 19th.
Log in using your LU student ID. First select Lund University in the drop-down menu and enter your LU login and password. You may be able to log in with your original ID from university admissions, but by proving you are a current student at LU you will avoid the application fee.

More information can be found at Graduate school at the Faculty of Social Sciences. The Third Term Handbook at Graduate school is available as a pdf, se below.

Incoming exchange students:
Find more information on how to apply as an exchange student, visit this webpage.

Other students:
Apply through (link to website). Deadline for application April 19th.