Tell us a little about yourself.
Hi! I am a holder of the Lund University Global Scholarship from Russia and a second year MSc in Service Management Tourism. On receiving the grant I was able to dive into the students’ life once again, change my life and start learning from the best traditions of Swedish education. Previously I worked for four years in the aviation industry.
What did you study before this Master programme?
I am a Master of Education as my first degree.
How is it to study in Sweden?
By all means, respect and equality is a great thing about Sweden. Master studies in Sweden gives you the opportunity to become your self-manager. Due to the big amount of self-studies and reading you learn how to prioritize things in a more efficient way and become more thorough. You are always encouraged to think critically and claim your point of view based on evidences. Together with this, international students also get the unlimited possibility to work during their studies.
On an average day, what do you do at the programme?
The programme schedule is quite varied and depends on the course, though self-study is a big part of it. At the beginning of the first year we had only several days at Campus per week. Afterwards we had quite a lot of group works: presentations and joint research projects. There were more lectures and seminars the second year.
What is the best thing about the programme?
The Master Programme in Service Management unites three disciplines: Tourism, Supply Chain and Retail, this gives a great opportunity to get a big picture and holistic perspective on management issues. We see how all three disciplines are interconnected and depend on each other, as for example in urban and destination development. Together with this, being an international program it gives an opportunity to meet people from all over the world, train your communication and interpersonal skills, manage group work and learn from the best practices of your peers.
Why did you choose the specialisation Toursim?
I am a very curious and energetic person who is always inspired by exploring new places, finding creative ideas and making them work in reality. Toursim has been my passion for a very long time, as I was able to work in different fields of the industry: aviation, international exhibitions, both leisure and B2B tourism. On joining the Master Programme in Service Management Tourism I decided to deepen my knowledge in Management and Research areas: Qualitative & Quantitative research, Nethnography, Customer Experiences, Destination Development, Sustainability.
What do you want to work with when you have finished your education?
The sky is the limit as it is said. By all means I am interested in a global career in a rewarding atmosphere. Due to my experience I am highly interested in aviation, destination development, leadership and innovation. I have a lot of creative ideas and high interest in creation of really valuable experiences for travelers.
How is Helsingborg as a student city?
Helsingborg is a great city for students at the seaside. It is cosy, friendly and you can find everything within a walking distance. Sandy beach, famous Sofiero park, old city of Helsingborg with its charming houses, fortress, warm cafes are all at your convenience. It also takes a mere 20 minutes to get to Denmark by ferry or 1h30min to travel to Copenhagen. It is totally the right balance.
Do you have any advice for other students considering to study at Lund University?
Firstly, the programme has a main focus on Interdisciplinary perspective and academic research. Since this is the Service Management programme you will be able to broaden your horizon and get more a management, high scale point of view than narrow practical skills. Secondly, teachers are always ready to help, though you need to be persistent and feel comfortable to ask as many questions as you need to understand the material. As many students come from different background Swedish academic norms and requirements can be quiet challenging at the beginning. All in all, you will need to take responsibility for your own education!