Programme details

for the master's programme in Service management

The Master's programme in Service Management consists of 120 ECTS credits. The main field of study is Service Management. On completion of the programme, the student is awarded a degree of Master of Science (120 credits) in Service Management.

See details for the five different specialisations below:

Culture and Creativity Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Culture and Creativity Management, 7.5 credits
  • Managing Service Organisations, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Development, Innovation and Entrepreneurship, 15 credits

Semester 3

  • Elective courses, 15 credits
  • Management and Governance of Creative Enterprise, 15 credits

Semester 4

  • Master's Thesis, 30 credits

Retail

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Retail, 7.5 credits
  • Managing Service Organisations, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Logistics, 7.5 credits
  • Retail Marketing: Theoretical Perspectivea and Concepts, 7,5 credits

Semester 3

  • Elective courses, 15 credits
  • Retail and Place Development, 15 credits

Semester 4

  • Master's Thesis, 30 credits

Supply Chain Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Supply Chain Management, 7.5 credits
  • Managing Service Organisations, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Logistics, 7.5 credits
  • Sustainable Logistics, 7.5 credits

Semester 3

  • Elective courses, 15 credits
  • Intermodality and Traceability in Transport Systems, 15 credits

Semester 4

  • Master's Thesis, 30 credits

Sustainable Service Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Sustainability, 7.5 credits
  • Managing Service Organisations, 7.5 credits
  • Theory of Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Organising Sustainability, 7.5 credits
  • Assessment of Environmental Impact, 7.5 credits

Semester 3

  • Elective courses, 15 credits
  • Sustainable Consumption, 7.5 credits
  • Social Sustainability, 7.5 credits

Semester 4

  • Master's Thesis, 30 credits

Tourism

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Tourism, 7.5 credits
  • Managing Service Organisations, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Destination Development and Marketing, 15 credits

Semester 3

  • Elective courses, 15 credits
  • Value Creation and Innovation in Tourism, 15 credits

Semester 4

  • Master's Thesis, 30 credits