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Syllabi and reading lists

AUTUMN SEMESTER 2018

Semester 1 

SMMS10 Service Management: Theory – Development and Traditions (15 credits)
Syllabus
Reading list
Examiner

SMMP11 Service management: Managing Service Organisations (15 credits)
Syllabus
Reading list
Examiner

Semester 3

SMMR31 Service Studies Perspectives on Sustainability Issues (15 credits)
Syllabus
Reading list
Examiner

For specialisation Tourism
SMMR32 Value Creation and Innovation in Tourism (15 credits)
Syllabus
Reading list
Examiner

For specialisation Retail
SMMR33 Retail and Place Development (15 credits)
Syllabus
Reading list
Examiner

For specialisation Supply Chain Management
SMMR34 Transport Systems: Inter-modality and Traceability (15 credits)
Syllabus
Reading list
Examiner