Syllabi and reading lists

AUTUMN SEMESTER 2018

Semester 1 

SMMS10 Service Management: Theory – Development and Traditions (15 credits)
Syllabus
Reading list
Examiner

SMMP11 Service management: Managing Service Organisations (15 credits)
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Reading list
Examiner

Semester 3

SMMR31 Service Studies Perspectives on Sustainability Issues (15 credits)
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Examiner

For specialisation Tourism
SMMR32 Value Creation and Innovation in Tourism (15 credits)
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Reading list
Examiner

For specialisation Retail
SMMR33 Retail and Place Development (15 credits)
Syllabus
Reading list
Examiner

For specialisation Supply Chain Management
SMMR34 Transport Systems: Inter-modality and Traceability (15 credits)
Syllabus
Reading list
Examiner