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List of Speakers and Profile of Invited Speakers

Speakers for 2020 (will be updated)

Speakers for 2019

  • PDF icon Heejun Park, Professor & Chair, Innovation Research Center, Yonsei University, will deliver a plenary speech on 'Optimization beyond Constraints of Time and Space: Platform-driven Innovation '

  • File Håkan Wiklund, Professor & Vice President, Mid Sweden University, will deliver a plenary speech on 'Design of Quality Management Systems in Higher Education - the Swedish Way'

Plenary Speakers for 2018

Plenary and all speakers for 2017

PDF icon qmod_2017_program.pdf

Plenary and all other Speakers for 2016 

PDF icon 19th_qmod_program_2016.pdfPDF icon qmod_2016_full_program.pdfPDF icon

Plenary and all other Speakers for 2015

PDF icon qmod-icqss_ksqm_conference15_10_09.pdf

  • Sung Hyun Park, Professor and President of KAST (Korean Academy of Science and Technology)
  • Jens J. Dahlgaard,  Professor and Chair of QMOD-ICQSS conference
  • Sang Moon Lee, Distinguished professor, Chief Editor
  • Yeoung Mok Kim, CEO, Hankook porcelain

Plenary and all other speakers for 2014

The Final conference program with all speakers for QMOD-ICQSS 2014 can be downloaded here (updated 2014 08 18). 

  • Christian Grönroos, Professor of Service and Relationship Marketing at Hanken School of Economics, Helsinki, Finland. He will deliver a keynote on 'Service Productivity as a learning process'.  
  • Jaromir Veber, Professor and Deputy Minister of Research and Higher Education, Ministry of Research and Higher Education, Czech Republic. He will deliver a keynote on 'Competitiveness-Innovation-Quality'.
  • Jon Sundbo, Professor and Director of Centre of  Service Studies and Centre of Experience Research, Roskilde University, Denmark. He will deliver a keynote on 'From Service Quality to Experiences as Crucial Factor for Customers'.
  • Shin Wanseon, Professor and President of Korean Society for Quality Management, SungKynkwan Univ., Seoul, Korea. He will deliver a speech on 'Samsung's Journey to Quality Excellence'.

Plenary and all other speakers for 2013

The final program with all speakers for QMOD-ICQSS 2013 can be downloaded here.  

  • Alan Brown, Professor in Human Resource Management, Edith Cowan Univ. Australia, will deliver a Keynote speech on 'How do Excellent Companies stay Excellent?.
  • Jesper Falkheimer, Professor and President, Campus Helsingborg, Lund University, Sweden, will deliver a Keynote speech on:  The Power of Strategic Communication in Organizational Development.
  • Thong N. Goh, Professor, National University of Singapore, will deliver a keynote speech on: Transitioning to Quality of Service - Some Pedagogical Issues.
  • Danijel Rebolj, Professor and President, Maribor University, Slovenia. He will deliver a keynote speech on: How to become a university for the future?
  • Shyama Prasad Mukherjee, Professor, Calcutta University, India. He will deliver a keynote speech on: New Product Development and TRIZ

Plenary and all other speakers, 2012

 Final Program for QMOD-ICQSS 2012 can be downloaded here (updated 2012 08 30).

  • Daniel Jones, Professor, Founder of Lean Philosophy, Cardiff University, UK will deliver  a Keynote Speech on: From Lean Production to Lean Services and Lean Management: The Evolution of Lean Thinking
  • Su Mi Dahlgaard-Park, Professor, Chief Editor, Chair and co founder of QMOD Conference, will deliver a keynote speech on 'A snapshot of 25 year's Quality Movement'.
  • Bo Edvardsson, Professor and Vice Rector, Karlstad university, Sweden. He will deliver a keynote Speech on: A New Conceptualization of Service Innovation grounded in S-D logic and Service Systems.  
  • Tomasz Kayser, Deputy Mayor of Poznan, Poland
  • Ramon Flecha, Professor, University of Barcelona, Spain. He will deliver a keynote Speech on: European Research, Social Innovation and Successful Cooperative Actions.

Plenary speakers, 2011

  • John Oakland, Professor Emeritus, Bradford Univ. UK
  • Jens J. Dahlgaard, Professor & Chief Editor, Chair and co-founder of QMOD-ICQSS Conference, Linköping University, Sweden 
  • Simon Dolan, Professor, ESADE, Spain
  • Xavier Tort-Martorell, Professor, Univ. of Politecnica, Catalunya, Spain

Plenary and all other speakers, 2010

The Final Conference Program, 2010.

  • Thong N. Goh, Professor, National University of Singapore
  • A. Parasuraman, Professor, Vice Dean, University of Miami, US
  • Robert Schmitt, Professor, Aachen University, Germany
  • Klaus Zink, Professor, University of Kaiserslautern, Germany  

Plenary and all other speakers, 2009

The final conference programme for the 12th ICQSS 2009.

  • Noriaki Kano, Professor Emeritus, Tokyo University of Science, Japan
  • Cornelis Versluis, Vice President of Global Quality, LEGO Group

List of all Speakers including Plenary Speakers  (QMOD 2008)PDF icon qmod_2008_final_program_080731.pdf

PDF icon qmod_2007_final_program.pdf

 

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