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Consumption, Marketing & Retail

In our society, consumption, lifestyle and environmental impact are closely intertwined. Changes in wider society are constantly creating new terms for consumption. It concerns everything from globalisation and digitalisation to the ongoing coronavirus pandemic sweeping the world.

Consumption and retail illustration

 

Trade and consumption play an essential role in many people’s lives. They stand for both identity and self-realisation, but also lay the foundation for many people’s livelihood. This research theme studies how consumers and trade deal with the challenges posed by a constantly changing environment.

To understand the role of retail in society – and give it the opportunity to grow in a sustainable way – requires an understanding of how consumption shapes the individual and vice versa. What will future customers demand? How, for example, do mobile shopping and payment solutions change our behaviour when we buy goods and services? And how is trade affected by the shift towards a digitised and fossil-free society?

Green consumption, digital consumption culture and the role of physical stores for the consumers of tomorrow are some examples of the research areas at the Department of Service Management and Service Studies. Here, there is collaboration between researchers from a variety of disciplines such as business administration, ethnology and cultural geography. In the research, sustainability issues are a common thread and the flow of goods, services and new technologies are the starting point.

 

Recent publications

  • Kollnig, S. (2020). The Good People of Cochabamba City: Ethnicity and race in Bolivian middle class food culture. Latin American and Caribbean Ethnic Studies, 15(1), 23-43. https://doi.org/10.1080/17442222.2020.1691795
  • Rehncrona, C., & Thufvesson, O. (2020). Physical Store Development in the Era of Digitalization: Experiential Learning in Collaboration with City Center Management. Journal for Advancement of Marketing Education, 27(2), 17-21