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Tourism and Hospitality

The research topic Tourism and Hospitality include research with an empirical focus on tourism and the hotel industry as well as the meeting and event industry. The research is multidisciplinary, based on ethnology, business studies, cultural geography, sociology, service science methodology and theory formation and focuses on place and destination development, experience production, and visitor's consumption behavior.

Backpacker on a hill.


Place and destination development is about communication, ie. marketing and brand building, and partly on development where focus is on understanding how actors in different ways make the site itself more (or less) attractive. We focus on urban issues, sustainable development, diversity, organization, social consequences, (digital and social) media's role and the relation to cultural heritage and popular culture. 

The research on experience production focuses on individual tourism activities, such as, for example, hotels and festivals, and deals with aspects of leadership and innovation. We also focuse on lifestyle entrepreneurship and the new sharing economy. Research topics also include studies of visitor's consumption behavior, such as the use of digital media in decision making and value creation.

The research aims at contributing to an enriched scientific discussion in the form of providing a critical perspective on the tourist and tourism industry as well as providing knowledge that can be applied by stakeholders in the tourism industry. Both a historical and a future-oriented perspective on tourism and hospitality are thus an important part of the big picture.


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associated researchers

Mia Larson (DBA, Associate Professor) – Convener and contact person

Erika Andersson Cederholm (PhD, Associate Professor)

Richard Ek (PhD, Associate Professor)

Christer Eldh (PhD, Senior Lecturer)

Lena Eskilsson (PhD, Senior Lecturer)

Elisabeth Högdahl (PhD, Senior Lecturer)

Katja Lindqvist (PhD, Associate Professor)

Fredrik Nilsson (PhD, Professor)

Jan-Henrik Nilsson (PhD, Associate Professor)

Stuart Reid (doctoral student)

Carina Sjöholm (PhD, Associate Professor)

Malin Zillinger (PhD, Senior Lecturer)

The Department of Service Management and Service Studies
Lund University | Campus Helsingborg
Visiting address: Universitetsplatsen 2 Helsingborg
Postal address: Box 882, 251 08 Helsingborg, Sweden
 +46 42-35 66 20
Email: info [at] ism [dot] lu [dot] se

Faculty of Social SciencesCampus Helsingborg