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Westrup

Ulrika Westrup

Senior lecturer

Westrup

Utmaningar i arbetet med att skapa en servicekultur : En studie av ett kontaktcenter

Author

  • Ulrika Westrup
  • Eva Åström

Department/s

  • Department of Service Management and Service Studies

Publishing year

2016

Language

Swedish

Document type

Report

Publisher

Institutionen för service management och tjänstevetenskap, Lunds universitet

Topic

  • Social and Economic Geography

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-91-982330-4-9